Delivery
Our standard delivery typically takes 6-8 business days
Yes, you can collect your order from a local store.
Yes, we do deliver on weekends! Our delivery services are available 7 days a week, including Saturdays and Sundays.
Payment
To order, simply browse our website, add items to your cart, proceed to checkout, enter shipping and payment info, and confirm your order!
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover.
We also accept bank transfers as a payment method.
Your Order
Can you please share your order number or the email address associated with your order, so I can look into this further for you?
You can make a complaint by contacting our customer service team via phone, email, or through our website’s contact form.
To get an update on your order status, please enter your order number on our website or contact our customer service team directly ¹.
Yes, you can pay for your Click&Collect order online when you place your order.
Refunds & Returns
To return an item, please contact our customer service team to initiate the return process and obtain a return merchandise authorization (RMA) number.
Please allow 3-5 business days for processing, and then contact our customer service team to confirm receipt of your return.
You can make a complaint by contacting our customer service team via phone or email.
Please contact our customer service team immediately, providing your order number and photos of the damaged item.
